Tag Archives: Defect report

Defect Writing Best Practice Guidelines

Defect reporting is one of the most important QA activities in software testing. Sure, we devise test strategies and plans, and test cases, but defects are the main ‘product’ that we produce that people can see as the result of our work. But what constitutes a ‘good’ defect? What are these elements’ definitions? I’ve been working in QA for 7 years now, so I thought I’d share some of our best practices:

Summary/Subject/Title
A short sentence to describe the issue: What is the issue? Where does it happen? Don’t put too many words here since many Defect Tracking Systems (DTS) usually have a text length limitation.
Example: Error occurs after clicking “Load” button in home page. More

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